Feedback and bug reports
Who this is for: directors · Where: Feedback in the sidebar.
What this page is for
Telling us what to build and what is broken. Two tabs that behave differently.
Creating feedback
The New feedback button does not drop you straight into a form — it first asks what kind of feedback this is.
Request a feature and Suggest an improvement both lead to the Ideas board below; Report a problem leads to the private Bugs tab instead. Each choice opens its own short form — a feature or improvement asks for a title, a description of what should change, and an optional expected benefit:
A bug report's form asks for something different — see Bugs below.
Ideas
Features and improvements go on a shared board, and the board is segmented by role: you see ideas from other directors, not from teachers.
The two roles want different things — a teacher wants a faster way to mark, a director wants oversight and reporting. Mixing them would bury both. Your votes signal what matters to schools' leadership specifically.
Ideas are anonymous, and anyone can upvote once, reversibly. The vote count is what tells us which ideas matter to the most schools.
Describe the situation, not just the feature. "I need X" is much easier to act on when it comes with "because right now I have to do Y every Monday."
Check the board before posting — one idea with twenty votes carries far more weight than four near-duplicates with five each.
Bugs
Bug reports are private. Only you see your own.
A report usually contains a pupil's name, a class, or a screenshot of real data. Publishing that to every director would be a privacy problem in itself.
A report takes what happened, steps to reproduce, and a severity of low, medium or high. Steps are by far the most valuable field — a bug that can be reproduced gets fixed; one that cannot, usually does not.
You can delete your own reports. There is no voting on bugs.
What happens next
Reports reach the development team. There is no status workflow shown here yet, so you will not see "in progress" against your own entry.
Rules and limits
- Ideas are anonymous and shared within your role; bugs are private to you.
- One upvote per person per idea, reversible.
- Severity applies to bugs only.
- You can delete your own bug reports.
- A title is required.
Troubleshooting
"I cannot see an idea a teacher told me about." The board is role-segmented. Their idea is on the teacher board.
"My bug report is gone." The bugs tab shows only your own reports, from the account that filed them.
"How do I flag something urgent?" Severity high, with reproduction steps. Steps are what make it fixable.
"Can I see what my teachers are asking for?" Not through this page. Ask them directly — and if several want the same thing, have one of them post it so it accumulates votes.