Announcements
Who this is for: parents · Where: Announcements in the sidebar.
What this page is for
Written messages sent to you by the school. Two kinds:
- from a teacher — your child's homeroom teacher, or a teacher of one of their subjects
- from the director — about the school
Each message is addressed deliberately: it may go to the whole school, one year group, one class, or a few named pupils. You receive the ones that concern your child.
Reading them
Filter by All, Teacher or Director. Tapping one opens it full-screen with the complete message; long messages are not truncated.
You cannot reply
There is no reply button, and this is deliberate — a broadcast to hundreds of families is not a conversation.
To discuss something, book a meeting with the teacher, or use the contact details your school gave you.
Where else they appear
The same message also arrives as a notification, and on Telegram if you have connected it — see Settings. Connecting Telegram is the difference between reading a message today and finding it next time you happen to open the portal.
Your child may get their own
The sender chooses whether an announcement goes to parents, to pupils, or to both. When pupils are included, your child sees it on their own dashboard and Announcements page.
This is not always the same message you get — a teacher may write to parents only, or to pupils only. Pupils never receive announcements on Telegram; that channel is for parents.
If one disappears
A teacher or director can delete an announcement, which removes it from your inbox too. A Telegram message already delivered stays in your Telegram.
Rules and limits
- Read-only, no replies.
- Teacher announcements come from your child's homeroom teacher or from a teacher of one of their subjects.
- You only receive them while you are linked to a pupil at that school.
- Recipients are fixed when the message is sent — one sent before you linked to your child does not appear afterwards.
- Deleted announcements disappear from the inbox.
Troubleshooting
"Another parent got one and I did not." Each announcement is addressed to a specific set of people — the school, a year group, a class, or named pupils. If it did not concern your child, you are not on the list. If your link to your child is not active yet, you are not on any list — check Family.
"I get them late." Without Telegram or browser notifications they wait in the portal. Connect one in Settings.
"A message vanished." It was deleted by whoever sent it.
"Can I get them by email?" Not currently — in-app, browser push and Telegram are the channels.