Raised Hand
Who this is for: pupils · Where: Raised Hand in your sidebar.
What it is
A way to tell the school that something is not right. About another pupil, about a teacher, about a place in the building, or about something happening to you.
You choose whether the school sees your name.
The top of the page has the emergency number and your school's other numbers. Call. The form can wait; that cannot.
How to send one
Four short steps, and you can send after the first one on its own.
- What happened? Tap whatever fits. If nothing does, tap Show all the options, or just write it in your own words. You do not need proof and you do not need to write a lot.
- Who or what is it about? Search for the person and tap them — you will see their photo, so you pick the right one. Or describe a place instead. Or skip this.
- When and where? Everything here is optional. Anything you remember helps.
- How do you want to be known?
The two ways
Confidential (this is the one most people want)
The school sees only a codename — something like Vulpe-8842. Your real name is
kept locked away. It can only be unlocked if the police or the prosecutor ask
for it officially, in a real case, and it takes two adults signing before it
opens. The person you write about will never learn it.
With my name
The coordinator sees who you are. Sometimes this is the fastest way to get help, because they can come and talk to you.
If you choose confidential and then type your own name, or end with something like "cu stimă", the page will warn you and show you the words. It will not remove them for you, because what you wrote is yours. Delete them yourself if you want to stay confidential.
Before you send
You will be asked to tick a box saying you are telling the truth as you know it.
That is not a trap. You do not need proof, and it is completely fine if you turn out to be wrong about something as long as you meant it honestly — that is what the checking is for. Making something up on purpose to get somebody in trouble is a different thing, and it is serious.
Your code — keep it
After you send, you get a code that looks like MR-7K4Q-2F.
With that code you can:
- see what is happening with your report,
- read what the school writes back to you,
- answer their questions,
- tell them if anybody has treated you badly because you reported.
It works from any device, with no account, at edurol.app/safeguarding/track. Copy it or save it as a file.
Anybody who has it can read your conversation.
If you are signed in, the same conversations are under My reports, and a number appears next to the tab when the school has replied.
If somebody might be watching your screen
There is a Leave quickly button at the top. It jumps to another website straight away and takes this page out of the back button, so pressing "back" will not bring it up again. Shift + Esc does the same thing.
Who reads it
Only the teacher your director appointed as coordinator, their deputies, and the director. Not your class teacher, not your subject teachers, not anybody else.
And if your report is about one of those people, that person cannot see it at all — it goes to somebody else automatically.
Will my parents be told?
Not automatically. Parent notification is switched off for every report of this kind, and a member of staff has to give a written reason to turn it on for a particular case.
If what you are reporting is happening at home, it cannot be turned on at all. That is the law, and it is there to keep you safe.
What happens next
Somebody reads it. They may write back with a question. The school has legal deadlines to act, and the system counts them down for them.
When it is finished you will see what was decided — confirmed, not confirmed, or passed to the authorities.
After a week, and again after a month, you will get a short message asking whether anything has happened since you reported. If it has, say so. Being treated badly for reporting is itself something the school has to deal with.
Reporting with pictures, if you are in grades 1–4
If you are in grade 1, 2, 3 or 4, you do not have to write anything. You tap a picture of what happened, and you can send it straight away.
There are ten pictures — somebody hit me, somebody says bad things to me, nobody lets me play, somebody takes my things, somebody touched me and I did not want it, I am hungry, I hurt myself, somewhere here is dangerous, a grown-up frightens me, something else.
After the first picture you can tap who it is about and where it happened, but you do not have to. Two taps is a whole report.
You do not choose whether your name is shown — on the picture flow the school always sees who you are, so they know which child to help.
If you would rather write, there is a button that opens the writing form instead.
Sending a photo or a video
When you write back to the school on your report, you can send a picture or a video with your message.
A picture is made smaller before it is sent, and the place it was taken is removed from it. A video is not made smaller, so it has to be under 50 MB — a short clip, not a long one.
You can send up to 4 files with one message.